In the unlikely event your parcel goes missing ... Here at ByNads it is important to us that every customer has a positive experience and most importantly that everyone gets the goods they spend their hard earned money on.
Please wait until 10 days after the expected delivery date before reporting the order as missing to us as parcels can still be delivered up until this point.thank you.
If your order is confirmed as missing please message us @henna.bynads on instagram where a member of our team will promptly get back to you and help you.